Privacy Policy

1. Overview

This Privacy Policy explains how Apex Conversion Group ("Apex," "we," "us") collects, uses, and protects information when you use our website or contact us. We collect only what we need to respond to inquiries and fulfill orders, and we do not sell your personal information.

2. Information We Collect

Information you give us

• Contact details — name, email address, and organization (if provided) when you submit an inquiry.
• Order details — the products, quantities, payment preference, and any message you include.
• Shipping information — the address you provide to receive an order.

Information collected automatically

• Basic technical data — your browser stores a local confirmation that you are 18+ (so we don't re-ask on every page).
• We do not currently use third-party advertising cookies.

3. How We Use Your Information

• To respond to your inquiries and provide quotes.
• To process, fulfill, and ship your orders.
• To send order-related communications (payment instructions, confirmations, shipping updates, and, where relevant, follow-ups).
• To comply with legal obligations and protect against fraud or misuse.

4. How We Share Information

We do not sell your personal information. We share it only with service providers that help us operate, and only as needed:

• Email delivery (e.g. our transactional email provider) to send you order communications.
• Shipping carriers to deliver your order.
• Payment-related parties as needed to receive payment.
• Legal — where required by law or to protect our rights.

5. Data Retention

We keep inquiry and order records for as long as needed to operate the business and meet legal and accounting requirements, then delete or anonymize them. You may request deletion of your information as described below.

6. Your Choices & Rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of certain processing. To make a request, email [email protected] and we will respond as required by applicable law. You can opt out of non-essential emails at any time by replying to ask us to stop.

7. Security

We take reasonable measures to protect your information and never request card numbers by email or chat. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security.

8. Children

Our site and products are intended only for adults 18 and older. We do not knowingly collect information from anyone under 18.

9. Changes to This Policy

We may update this Policy from time to time. The "Last updated" date above reflects the most recent revision.

10. Contact

Questions about your privacy or this Policy? Contact us at [email protected].